SolarWinds MSP is one of the most popular software providers on the market in 2021, with a longstanding reputation for delivering dependable, sophisticated, and user-friendly tools. SolarWinds MSP’s solutions provide managed service providers (MSPs) with the robust capabilities they need to serve their customers, including backup management, mail protection and archiving, password management, PSA and ... Read more SolarWinds RMM vs. N-central: How to know which is right for your MSP

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IT admins know the importance of wireless network bandwidth when it comes to maintaining network performance. After all, if you have too many high-energy devices and applications putting a strain on your Wi-Fi or WLAN bandwidth, both your network performance and your end-user experience will suffer. How do you identify those bandwidth hogs, and how ... Read more Wi-Fi Bandwidth—Test and Monitor Bandwidth (And Three Recommended Tools)

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Why is my virtual machine (VM) so slow? IT experts are regularly asked about virtual machine slow performance issues. If you’re wondering how to make virtual machines faster, then this guide is for you. The question of how to speed up virtual machines doesn’t have a simple answer. An underperforming virtual machine, one that’s slow ... Read more Virtual Machine Slow Performance—Monitoring Issues, Testing, and Tuning

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Many businesses rely on Wi-Fi for business productivity, particularly with the rise of BYOD policies. But if too many devices use an under-resourced Wi-Fi network, productivity can quickly slow to a halt. Wi-Fi management software offers a solution, by offering an automated way to monitor and analyze Wi-Fi devices, traffic, and other relevant Wi-Fi activity. ... Read more Wi-Fi Management – Recommended Software for Business and Guide

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Wondering how to check logs from your servers, and why? Whether web servers, application servers, file servers, or another type, your servers constantly generate log files based on activities and events, and your ability to review these files is the key to fast, effective troubleshooting. Server log files offer “behind the scenes” views into server ... Read more How to Open and Check Server Log Files

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For network IT admins, network diagrams can be invaluable, as they offer a quick visual overview of the IT environment. But what type of map is more useful, a logical network diagram or a physical network diagram? It’s useful to understand the merits of both, though for most admins, logical network diagrams are the more ... Read more Logical and Physical Network Diagrams

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Network performance monitoring is crucial to the health and security of your IT system—and packet analytics are at the core of today’s network traffic monitoring. Packet capture (PCAP) analysis is the process of obtaining and analyzing individual data packets that travel through your network. Because packet analysis (also known as packet capture or packet sniffing) ... Read more PCAP Packet Capture Analysis

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Policies are an essential part of an overall security strategy and are many times under-valued or overlooked completely. Organizations of all sizes often struggle with developing a comprehensive information security strategy due to the challenges of prioritizing where to begin. Strong and effective policies provide an excellent set of resources to help set expectations, provide long and short term goals, and identify gaps that may need to be closed. No matter the maturity level of your organization’s information security strategy, well written policies put you on the right path for continued development.

An IT system is a complex network of assets that connect to each other in multiple ways. When there’s a technological hiccup, figuring out where the problem began and how widespread it is can be a challenge. The good news is that with a strong Configuration Management Database (CMDB), you can navigate this process with ... Read more 3 of the Best CMDB Tools to Try Today

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The modern world is advancing in every respect, and technology is advancing even faster. And now that companies handle most of our confidential data, how can we be sure what we share is safe? To earn our confidence, companies must implement powerful security systems. Many use SIEM (Security Information and Event Management) tools to protect ... Read more What Is SIEM Software? Definition, How It Works, and How To Choose the Right Tool

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Today, most organizations have complex IT infrastructure with a wide range of endpoints, including servers, applications, and the cloud. As it’s difficult for businesses to analyze a huge amount of log data, organizations prefer using log analysis tools to centralize, analyze, and monitor logs. These tools reveal useful information about web app performance, security concerns, ... Read more Log Analyzer Tools Compared – Finding the Right One for Your Business

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According to a Web Server Survey 2020 conducted by Netcraft, more than 400 million websites across the world trust NGINX to deliver their content quickly, reliably, and safely. To ensure the smooth functioning of the server and its applications, NGINX writes events in different log formats, including the error log and the access log. Handling ... Read more Top 5 NGINX Log Analyzer Tools – Driving Business Growth with Data

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As modern IT environments are complex and have a distributed setup with multiple servers, frameworks, and applications, it becomes difficult for teams to manage, monitor, and analyze servers without having a dedicated log analysis software. Moreover, the management of the Apache server requires timely and accurate feedback on its performance. This is where Apache Log ... Read more Apache Log Analyzer Tools Worth Checking Out in 2021

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Disaster can strike any business at any time. Whether it’s a flooded server room, a data breach, or any other kind of exploit, it’s crucial that businesses are prepared to continue critical operations with minimal disruption. If a company relies on continuity to service clients, disruptions can put the business at significant risk. That’s why ... Read more The Top Five Business Continuity Software

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For managed services providers getting to the root cause of IT issues and resolving them quickly is a crucial part of keeping customers satisfied with their services. MSPs responsible for monitoring their customers’ complex IT environments and systems face the challenge of determining how best to manage, organize, and complete each support request. With multiple ... Read more How to choose the best IT ticketing software for an MSP company

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In a time when the world seems to revolve around data, it’s no surprise organizations, no matter their size, need some support managing all of their stored information. With new data constantly being created and added to your databases, trying to navigate data storage, applications, and more without a tool is, at best, overwhelming and, ... Read more Top Data Storage Tools Comparison

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When it comes to IT services, customers’ expectations are increasing, especially when it comes to convenience, flexibility, and faster issue resolution. It is crucial for market leaders to develop effective strategies, embrace innovative technologies, and automate support services to deliver a seamless support experience. This is where choosing the right customer or client portal software ... Read more 7 Best Customer Portal Software Solutions

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This guide will help improve your understanding of network topology diagrams and provide definitions for network infrastructure diagrams (also known as network architecture diagrams) and network segmentation diagrams. I’ll then outline the pros and cons of attempting to manually create a network topology diagram.   I’ll also provide a summary of the benefits of SolarWinds® Network ... Read more Network Topology, Architecture, and Segmentation Diagrams

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In the past, establishing a log management system was a reasonably simple process. However, in recent years—because of the complexity of log management standards, regulatory requirements, and growing networks—setting up an effective and compliant log file management system has become increasingly difficult. Today, enterprise log management extends beyond basic data collection. Modern log storage and ... Read more What Is Log Management? 5 Best Practices for Log Management

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The future of work is remote. With many working environments undergoing drastic change, real-time and automated remote monitoring and management (RMM) of IT infrastructure becomes critical for businesses. Organizations are turning to RMM tools for monitoring remote endpoints and networks to automatically detect and remediate operational bottlenecks and security threats. RMM software can help businesses ... Read more Best RMM Software

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Organizations maintain hundreds of workstations, servers, and mobile devices; they all need protection from ever-growing malware applications and attacks, including worm viruses, trojans, spyware, and ransomware. Successful security breaches can cost organizations in lost productivity, damaged reputations, penalties due to failed regulatory compliance, and customer attrition. According to a WSJ Pro Research survey, businesses with ... Read more 5 Best Managed Antivirus Solutions

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Database cloud services are becoming increasingly popular. This is because they offer a range of benefits, including improved innovation and agility, lower risks, and fewer costs. Once you’ve chosen your database cloud provider, you’ll have to consider how you should manage and monitor your cloud computing database. This guide provides a brief overview of what ... Read more Database Cloud Service Solutions

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The PostgreSQL database is one of the most advanced databases available, which is why it’s essential for it to be appropriately managed and maintained. This guide reviews some of the most popular and well-regarded Postgres admin tools on the market, with particular consideration of the best PostgreSQL query tool, PostgreSQL migration tool, and Postgres GUI ... Read more Best PostgreSQL Tools for Queries, Migration, and GUI Administration

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The questions of latency vs. bandwidth and throughput vs. latency can often lead to confusion among individuals and businesses, because latency, throughput, and bandwidth share some key similarities. They are also sometimes mistakenly used interchangeably. Despite this, there are distinct differences between these three terms and how they can be used to monitor network performance. ... Read more Network Latency vs. Throughput vs. Bandwidth

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While Splunk may seem the obvious choice for log management and log analysis, some alternatives to Splunk are worth considering—many of which I believe lack disadvantages of Splunk and bring unique benefits to the table. Although no solution is perfect, and some will be better suited to your business’ individual needs than others, I feel ... Read more 6 Best Splunk Alternatives

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Professional services automation (PSA) software helps service-based organizations, such as IT consultants, IT consulting firms, and managed services providers (MSPs), ensure service delivery, manage projects and scheduling, optimize workforce and resource utilization, and improve margins. The principal goal of implementing and relying on a PSA solution is to increase efficiency throughout the organization by automating ... Read more 6 Best PSA Software Choices

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Email is the backbone of business communication for most organizations, and being an indispensable communication medium, it is highly vulnerable to cyberattacks. Today, email security challenges have become increasingly sophisticated and threatening to businesses. The drastically rising number of phishing and ransomware attacks pose challenges that can severely dent an organization’s brand image and reputation. ... Read more Top Secure Email Gateways

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Network traffic monitoring tools can give companies invaluable visibility into their networks, helping them get ahead of problems, often before their impact is experienced by the end user. With a network traffic monitor, you can identify outages causing bottlenecks, reduce downtime, and increase the efficiency of troubleshooting activities. The market for tools that allow you ... Read more Best Network Traffic Monitoring Tools

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Business email compromise is an increasingly common type of cyberattack and can have a disastrous impact on a business if successful. To fully understand how to prevent business email compromise, you should first know the business email compromise definition and the different types of business email compromise attack your business may encounter—all of which will ... Read more Business Email Compromise Attack

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Networks are rapidly becoming larger and more complex, with numerous technologies playing into their growth and expansion. Network mapping has become increasingly important for administrators and managers tasked with handling these growing networks. Though the process of local area network (LAN) mapping can be performed manually, this manual work is risky, as there’s a higher ... Read more 5 Best Network Mapping Software [Updated for 2021]

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This guide will outline the most common VMware issues and VMware error messages, many of which can be prevented before issues manifest. To help you minimize downtime and prepare for these VMware issues, this article will provide quick and easy solutions. By investigating common VMware issues and troubleshooting them proactively, you can save yourself the ... Read more Common VMware Errors, Issues, and Troubleshooting Solutions

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Password management solutions help organizations better adhere to best practices by allowing employees to generate strong passwords automatically and administrators to set password policies, like requiring password resets during a specific timeframe. Organizations generally use an enterprise password manager (EPM) to make it easy to create and enforce password policies. Poor password hygiene can lead ... Read more 7 Best Enterprise Password Managers

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Network speed is critical for ensuring business productivity, and network analysis is how businesses can best ensure networks are performing well. But network analysis can be challenging and time-consuming without the right tools. A multitude of factors can contribute to network problems, and effective network analysis requires your IT team to continuously monitor these individual ... Read more Network Analysis: Guide + Recommended Tools

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Remote monitoring and management refers to the MSP process of proactively supervising and monitoring customers’ IT systems with the help of powerful RMM tools.

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As businesses rely on data to serve all facets of their operations, it has become crucial to safeguard business-critical information from data breaches, hardware or software failures, and system crashes. Although modern computing environments often use virtual machines to ensure application provisioning, better availability, high performance, and server security, even a small breach or malicious ... Read more 5 Best Server Backup Software Solutions

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Syslog is a network-based logging standard used for applications to send data to a central server, providing information on events, statuses, diagnostics, and more. Unlike SNMP, which is an active approach to monitoring (aimed at preventing the occurrence of incidents), Syslog monitoring provides a passive approach, which allows you to deal with incidents after they ... Read more Syslog Monitoring Guide + Best Syslog Monitors and Viewers

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The best remote support tool is secure, user-friendly, and provides five-star customer support. IT professionals seeking software for their organization should consider pricing and licensing restrictions, as well as compatibility with their existing infrastructure and compliance with industry regulations. As remote work continues to rise, we expect to see the use of remote support programs ... Read more Best Remote Support Software in 2020

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There will inevitably be times when you need access to information stored on your computer, but you don’t have physical access to it. Or a technician may need to access your device remotely to help you troubleshoot an issue. This is where remote desktop solutions can help. In these situations and more, remote PC access ... Read more How to Remote Access a PC

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Organizations can face disruption due to unexpected events: human-made and natural disasters, cyberattacks, or unexpected system failures. It is imperative to strategize and implement disaster recovery before disaster can impact operations and lead to significant revenue losses and customer attrition as a result of bad experiences. Organizations should continually test their disaster recovery plans and ... Read more 6 Best Disaster Recovery Solutions

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Networks are rapidly becoming larger and more complex, with numerous technologies playing into their growth and expansion. Network mapping has become increasingly important for administrators and managers tasked with handling these growing networks. Though the process of local area network (LAN) mapping can be performed manually, this manual work is risky, as there’s a higher ... Read more Top 5 Network Mapping Tools in 2020

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Managed services providers (MSPs) generate a lot of documentation each day, including forms, reports, spreadsheets, and documents. This not only makes documentation management operations complicated, but also affects service delivery. It is crucial to have a document management system in place to ensure the data is organized and managed efficiently. Managing documents through automated processes ... Read more 8 Best Document Management Software Choices in 2021

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In part 1 of these series we discussed the merits of Azure file sync. One of the options of this technology is Cloud tiering. This feature of Azure File Sync in which frequently accessed files are cached locally on the server while all other files are tiered to Azure Files based on policy settings. When a file is tiered, the Azure File Sync file system filter replaces the file locally with a pointer, or reparse point. In the event a user needs a file which has been cached, Azure File Sync quietly downloads the file from Azure Files from the cloud.

Microsoft System Center Configuration Manager, also known as SCCM, is a widely used systems management solution. While this solution has its benefits, it also has limitations that may lead certain organizations and IT professionals to search for viable alternatives for SCCM. Whether you’re looking for something more user-friendly, more versatile, or simply a cheaper alternative ... Read more 4 Best SCCM Alternatives in 2020

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Collecting log data is an important part of network and system management, but more data isn’t always better. Excess data can overwhelm what you’re trying to accomplish, which is to detect errors or issues with your system. When you’re sorting through a mountain of logs, you can easily miss problems or fail to see major ... Read more Ultimate Guide to Windows Event Logs in 2020

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Email is one of the most popular methods of online correspondence, especially for businesses. But a large proportion of malware installed on compromised networks originates from an email attachment. Without the right security measures, email can easily serve as a gateway for phishing attempts and malicious links and attachments. Your business email accounts are prime ... Read more Enterprise Email Security Best Practices in 2020

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In the healthcare industry, failure to comply with HIPAA can result in hefty fines, civil and criminal penalties, and a loss of business for your MSP—which is why it’s important to invest in the appropriate software to help you in your compliance journey. Managed services providers (MSPs) have to be aware of more than the ... Read more Software for MSPs that Can Help Demonstrate HIPAA Compliance

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Thanks to garbage collection (GC), memory management in languages like Java is a nonissue. As a developer, most of the time, you don’t have to do anything. But things aren’t always perfect. The garbage collection process certainly isn’t. It’s important to keep an eye on it so you can quickly diagnose and fix issues to ... Read more Best Tools for Java GC Log Analysis

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Every event on your network is recorded as a log. Because logs use a standard data format, you can easily search and analyze them to troubleshoot problems or catch security issues. If you efficiently manage your Windows Server logs, you can help your business with profiling, auditing, and creating statistics for growth. It’s possible to ... Read more Windows Server Logs Management

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Looking at the server event log is a critical part of taking care of your Windows servers and your network as a whole. Without keeping track of logs, you can miss important issues in your IT environment, and you won’t be able to troubleshoot problems as quickly. With server event log software, you can stay ... Read more Event Viewer Logs: How to Check the Server Event Log

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While we might like to think our networks are perfectly maintained and documented, the reality is sometimes we lose track. In some cases, your network can grow so quickly you may have trouble keeping up. The solution to this issue is using a network discovery tool to ensure your network structure is always documented. This ... Read more 6 Best Network Discovery Tools in 2020

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